Shipping policy
Shipping Policy
Thank you for shopping with Aventra. We aim to make your shopping and delivery experience simple and reliable.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Processing times may be longer during holidays, promotional events, or periods of unusually high order volume.
Estimated Delivery
Delivery times vary depending on the product, destination, carrier, and shipping method.
For orders shipped within the United States, standard delivery is generally estimated at:
5–10 business days after processing.
Some products may ship separately or have different estimated delivery times.
Free Shipping
Aventra offers FREE standard shipping on U.S. orders of $39 or more.
For orders below $39, applicable shipping charges will be displayed at checkout before payment.
Order Tracking
When tracking is available, you will receive shipping confirmation and tracking information after your order has been dispatched.
Please allow some time for the carrier's tracking system to update after receiving your tracking number.
Multiple Packages
Some orders may contain products shipped from different fulfillment locations.
As a result, items from the same order may arrive in separate packages or on different dates.
Shipping Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error in your shipping address, contact us immediately at service@aventragroupco.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, contact us at service@aventragroupco.com with your order number and relevant information.
We will review the situation and assist you with the appropriate next steps.
Contact Us
For shipping and delivery questions:
Aventra Group LLC
Email: service@aventragroupco.com
Website: aventragroupco.com